1. Membership Packages

·       Membership packages are offered on a monthly subscription basis and provide access to personal training services as outlined at the time of purchase.

·       Packages are non-transferable and may not be shared with other individuals.

2. Payment

·       Payments are due in advance of each membership period by direct debit, standing order, or other agreed method.

·       Late or missed payments may result in suspension or cancellation of services.

3. Pricing and Regular Review

·       Membership package prices are reviewed on a regular basis (typically every 12 months) to ensure they remain fair and reflective of service delivery, industry standards, and business costs.

·       Following each review, prices may remain the same, be reduced, or be increased.

·       Where a price change occurs, members will be given a minimum of 30 days’ notice in writing (via email or letter) before the new rates take effect.

4. Member Options on Price Changes

·       If a price increase is introduced, members may choose to:

a) Accept the new pricing and continue their membership, or

b) Cancel their membership with no penalty before the new pricing takes effect.

·       Continuing use of services after the notice period will be deemed acceptance of the updated price.

5. Cancellations and Refunds

·      Session or class cancellation: If you need to cancel or reschedule, please let us know at least 24 hours in advance. With shorter notice, the session may be forfeited at our discretion.

·      If DM Fitness ever needs to cancel a session with less than 24 hours’ notice, we’ll be sure to reschedule at a convenient time or provide a credit within your package term.

·       Members may cancel their membership by providing at least 14 days’ written notice before their next payment is due.

·       Refunds will not be issued for partially used membership periods.

6. Service Provision

·       The trainer reserves the right to reschedule sessions due to illness, holidays, or unforeseen circumstances. Reasonable notice will be given, and sessions will be rearranged where possible.

·       Members are expected to give at least 24 hours’ notice if unable to attend a scheduled session. Sessions cancelled with less than 24 hours’ notice may be charged in full.

7. Health and Safety

·       Members must disclose any relevant health information and keep the trainer updated of any changes.

·       Participation is at the member’s own risk. The trainer accepts no liability for injuries sustained during sessions unless caused by negligence.

8. Amendments

·       These terms and conditions may be updated from time to time. Members will be notified of significant changes in writing.